Customer Service

We want you to feel comfortable with us!

• Internet Wi-Fi free of charge in each room
• Internet terminal at reception free of charge
• mineral water and wine in each room
• fax and printer
• facilities for shoeshine on each floor
• daily newspapers
• bike rental
• DVD rental
• laundry service
• washing machine and dryer
• alarm clock and taxi ordering
• assistance when planning sightseeing: attractions, shopping,  theatres, city maps
• Berlin WelcomeCard with great saving on top sights and events